Buttercup Textile Design
Please note that post & packaging is included in the price of all products.
If you live outwith the European Union, however, you may have to pay customs upon delivery.
shipping & returns
Shipping
Please note that all prices and taxes shown on this site include the cost of postage and / or shipping. THEY DO NOT, HOWEVER, INCLUDE IMPORT DUTIES OR CUSTOMS FEES. Should your postal address be outwith the European Union, you may be asked to pay these fees upon delivery.
Returns
Products can be returned within 14 days of delivery. In order to return your goods, please send an email to :-
buttercuptextiledesign@gmail.com
Once we approve your return a prepaid shipping label will be provided. The cost of returning your ordered product/s (as well as custom fees if applicable) will be deducted from the amount of your refund.
Refunds and exchanges will not be possible if the brand labels and price tags are removed and where items are clearly used, soiled or damaged.
Please return your purchase in appropriate packaging and keep receipt for proof of postage - use a tracked service to guarantee delivery of your returned item to us.
Shipping/delivery costs and/or import duties are non refundable and we are not responsible for returns that do not reach us.
Refunds will be processed within 30 days of receiving the returned item(s), paid directly to the debit/credit card used for the original purchase.